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Mon-Fri: 8:30 AM- 5:30 PM

How long have you been around?
That 1 Painter has been around since 2011. That Painter was started by Steven Montgomery who, in the beginning, did every project himself, from the estimate to repairs to painting. Now we have a full team of painters and project managers.
Are you fully insured?
Yes, That 1 Painter is fully insured, offering you complete peace of mind when it comes to residential and commercial painting projects. We ensure that all our professional painting services are covered by comprehensive insurance to protect your property and our team. Copies of our insurance certificates are readily available upon request. For more information about our services and coverage details, feel free to contact us at any time.
I'm not sure which color to choose, can you help?
Absolutely! At That 1 Painter, we understand that selecting the perfect color for your home or office can be daunting. Our experienced color consultation team is here to help you make informed decisions about interior and exterior paint colors. We offer personalized suggestions and recommendations based on the latest trends and your specific preferences during your estimate or while preparing for your project. Let us assist you in finding the ideal color to enhance your space!
Are estimates really free?
Absolutely! At That 1 Painter, we provide free, no-obligation estimates to all our potential clients. Whether you're considering interior or exterior painting, deck staining, or any other service we offer, you can get a detailed estimate that remains valid for up to one year. This allows you ample time to make the best decision for your property with no pressure. Contact us today to schedule your free estimate and learn more about our professional painting services!
If I have my own paint already, can you use it?
Yes, at That 1 Painter, we're flexible and can accommodate your needs. If you have already purchased your own paint, just let us know. We're happy to use your supplied materials and will adjust our service estimate accordingly. This can often help streamline the painting process and tailor it to your specific preferences. Please ensure the paint is suitable for your project, and feel free to consult with our professional painters for the best results.
I need some painting work to be done quickly. How soon can you begin?
We understand that sometimes you need painting services sooner rather than later. At That 1 Painter, we prioritize your convenience and will do our best to accommodate your schedule. We can generally schedule jobs to begin within a week after your estimate has been approved. Whether it's a last-minute interior refresh or an urgent exterior job, our professional painters are ready to assist you swiftly and efficiently. Contact us to get your estimate started today!
If I'm not satisfied with the work done, will you correct the problem?
Yes, at That 1 Painter, your satisfaction is our top priority. We are committed to delivering high-quality painting services and stand by the craftsmanship of our professional painters. If you are not fully satisfied with any aspect of our work, we will do everything in our power to rectify the issue promptly. Our goal is to ensure that you are happy with the final result, reflecting our dedication to excellence in residential and commercial painting. Please don’t hesitate to reach out to us if any adjustments are needed.
How long does it take to get a certain project completed?
The duration of any painting project with That 1 Painter depends on the specifics of the job, including the size of the area, the type of painting required, and the details of the prep work needed. We are committed to completing every project efficiently and with the highest quality standards. We never rush our work or cut corners. Whether it’s a small room repaint or a large-scale commercial painting project, we ensure timely delivery without compromising on quality. Contact us to discuss your project details, and we'll provide a realistic timeline based on your unique requirements.
How many painters will be sent to work in my home?
At That 1 Painter, we tailor our crew size to optimally suit your specific project needs. Typically, our professional painting teams consist of 2 to 5 skilled painters, ensuring that we deliver both efficiency and high-quality results. The number of painters assigned to your home will depend on the scale and complexity of your painting project. This approach allows us to provide meticulous attention to detail and superior finish, all while completing the job within the agreed timeline. Contact us to find out how we can customize our services for your home painting needs.
Are you able to work on the weekends?
Yes, at That 1 Painter, we understand that weekdays may not always be convenient for our clients. We are available to work on Saturdays to accommodate your schedule and ensure your painting project does not disrupt your daily routine. Our operations are generally closed on Sundays to give our team a well-deserved rest. If you need weekend service, please let us know, and we will do our best to work within your timeframe. Contact us to schedule your next painting project, even on a Saturday!
Can I leave my home while you work on the house?
Yes, you are welcome to leave your home while our professional painters work on your property. At That 1 Painter, we ensure a trustworthy and secure environment, allowing you to feel comfortable stepping out as we revitalize your space. All we need is access to the designated work areas. Our team operates with the utmost responsibility, so you can trust us to deliver top-quality painting services while you are away. Feel free to discuss any specific arrangements with us prior to your project start date.
What kind of paint do you use?
At That 1 Painter, we are committed to using only the highest quality paints to ensure the best results for every project. We proudly use top brands like Sherwin-Williams, Benjamin Moore, Kelly-Moore, and Romabio, selecting the perfect type of paint for each surface. Whether it's durable exterior paint for weather resistance or eco-friendly interior options, we ensure that the right product is used to meet your needs and enhance your property's aesthetics. Our choice of premium-quality paints guarantees long-lasting beauty and protection for your home or business.
Do you offer a warranty?
Yes, at That 1 Painter, we stand behind the quality of our work with a robust three-year transferable warranty. This warranty covers both labor and materials, ensuring that your painting investment is protected. Our commitment to quality and customer satisfaction means you can trust that any issues will be addressed promptly and effectively, maintaining the beauty and durability of your paint job. Contact us to learn more about the specific terms and benefits of our warranty program.
How do you determine how much you'll charge for a project?
At That 1 Painter, we calculate the cost of your painting project based on a transparent and detailed assessment of materials and labor. We consider the type and quantity of paint required, the size of the area to be painted, and the complexity of the work involved. Our pricing model ensures that you receive a fair and accurate estimate tailored to your specific needs. We provide comprehensive quotes that include all aspects of the project, so there are no surprises. Contact us for a detailed estimate, and discover how we can transform your space with precision and professionalism.
How many hours do your crews work?
At That 1 Painter, our crews typically work from 8:30 AM to 5:30 PM. We are committed to maximizing efficiency while ensuring the highest quality in every painting project. Our painters plan their day carefully to reach a natural stopping point before leaving, ensuring that no job is left in an unfinished or untidy state. This meticulous attention to detail is part of our promise to deliver professional painting services that meet your expectations and enhance the beauty of your space.
How will my personal items be protected from paint?
At That 1 Painter, we take great care to protect your belongings during any painting project. We meticulously cover and mask all furniture, floors, and any areas not designated for painting to ensure they remain free from drips and splatters. Our team uses high-quality drop cloths and masking materials to safeguard your interior and exterior spaces. This commitment to cleanliness and precision is part of our promise to deliver top-notch professional painting services while respecting your property and personal items.
Do I need to remove everything from rooms before you paint?
Preparing your space for painting is essential for an efficient and clean process. We recommend that you remove all decorations, particularly breakable items, picture frames, and small pieces of furniture from the rooms to be painted. Our skilled team at That 1 Painter will handle the larger furniture, carefully moving it and ensuring everything is covered and protected professionally. This approach helps us maintain a tidy work environment and guarantees the safety of your belongings, allowing us to focus on delivering high-quality interior painting services.
What is voc?
VOC stands for Volatile Organic Compounds, which are chemicals found in many types of building materials, including paints. These compounds can be harmful to both the environment and human health. At That 1 Painter, we are committed to your safety and the preservation of the environment, which is why we offer low-VOC and no-VOC paint options. These paints minimize the release of these harmful chemicals, ensuring a safer, healthier indoor air quality and reducing environmental impact. If you have concerns about VOCs in your painting project, please discuss them with us, and we can provide solutions tailored to your needs.
What if I want to change something about the job?
We understand that project needs can evolve, and you might want to make changes or add additional services once our painters are on-site. At That 1 Painter, we are flexible and ready to accommodate your requests. Any changes or additional work should be promptly discussed with the project manager assigned to your job. Our project managers are skilled in adapting to your needs and ensuring that all modifications are seamlessly integrated and reflect your vision. We aim to make the painting process convenient and aligned with your preferences.
When and how do I pay you?
At That 1 Painter, our payment process is designed to be straightforward and secure. We require a 50% deposit to secure your booking and commence work on your painting project. The remaining balance is due upon completion of the job, ensuring your satisfaction with our work. For your convenience, payments can be made using a credit card directly through the invoice we email to you, over the phone, or by check. We strive to make our payment process as flexible and hassle-free as possible, allowing you to choose the method that works best for you.
What should I do to maintain the work done in my home?
Maintaining the quality of the paintwork in your home is key to ensuring its longevity and visual appeal. For interior painted surfaces, we recommend starting with a gentle cleaning using a damp rag. Avoid using soap or detergents unless necessary, as harsh chemicals can damage the paint finish. For exteriors, an annual light wash using a pressure washer can help keep the paint looking fresh and free from dirt and stains. This routine care helps preserve the durability and aesthetic of your home's paint job. If you need specific maintenance tips tailored to the types of paint and finishes used in your home, our team at That 1 Painter is always here to help.

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